I was initially pleased to receive this loco as it was long promised. I didn’t mind because I guessed you were delayed due to getting a high quality product into the market. The box is sturdy, very impressed, great info inside plus the usual goody bag. The loco is color shade true, neat lines printing etc. That’s where my joy ran out after opening up the body from chassis, six pieces fell out after dismantling as instructed, this is not acceptable on a brand new loco at today’s costs. I really wanted you guys to smash Bachmann and Hornsby with this one.
I have managed to place all but one part from where they became dislodged. On this occasion you quality control let you down in the pitch to stop Bachmann getting the lions share. If this isn’t rectified I’ll be buying a 31 elsewhere at the same price and consistency of their previous offerings. I was desperate to see you succeed in your models dear all. Make me believe in you again and I may be in the market for your next batch of class 37’s . I need four for my new layout. With best wishes……Cameron